Canceling Your CallingCards.com Monthly Plan
Subscription Cancellation Policy
To ensure your access to pre-paid Global Family features is never interrupted, pre-paid plans are subscriptions that auto-renew by default. You can cancel auto-renew at any time to cancel your subscription.
Canceling auto-renew prevents your payment method from being charged at your next billing date, or if you pay by invoice, prevents your next invoice from being issued. Your current pre-paid subscription (the time you already paid for) isn't affected, so you'll continue to be able to access and benefit from paid features until the plan downgrades on your next billing date.
Follow the steps below to cancel your Global Family pre-paid subscription.
To cancel or disable auto-renew:
- Sign in to your CallingCards.com account.
- Click GLOBAL FAMILY card.
- Click the Billing Information tab.
- Click on the Auto Renewal button to turn it off.
We don't automatically refund you for any remaining time when you cancel your Global Family pre-paid subscription. In most cases, canceling auto-renew before the end of your Global Family subscription means you'll have access to pre-paid calling features until the end of your subscription term. If you only need a pre-paid plan for a short amount of time, we offer a regular calling cards. In accordance with our terms of services, when you cancel your Global Family subscription, previous charges won't be refunded unless legally required.